Cookie Policy

Effective Date: February 7, 2026 Last Updated: February 7, 2026 Version: 1.0

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and provide a better user experience.

2. How We Use Cookies

We use cookies and similar technologies to operate the Service, maintain security, and improve your experience.

3. Types of Cookies We Use

3.1 Essential Cookies (Always Active)

These cookies are necessary for the Service to function. They cannot be disabled.

Cookie	Purpose	Duration	Provider
`session`	Session management and authentication	Browser session	hiroi
CSRF token	Cross-site request forgery protection	Browser session	hiroi
`cookie_consent`	Remember your cookie preferences	1 year	hiroi

3.2 Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization.

Cookie	Purpose	Duration	Provider
`theme`	Remember dark/light mode preference	Persistent (localStorage)	hiroi

3.3 Analytics Cookies (Optional)

We currently do not use third-party analytics cookies. If we introduce analytics cookies in the future, we will update this policy and request your consent.

When the chatbot widget (va-wave-widget.js) is embedded on a third-party website:

The widget uses the hosting website's cookie context
The widget may store a visitor identifier in localStorage for session continuity
No tracking cookies are set across different websites
The widget does not use third-party cookies

5. Third-Party Cookies

5.1 Google OAuth

When you sign in with Google, Google may set cookies as part of the authentication process. These cookies are governed by Google's Privacy Policy.

5.2 Stripe

When you access payment features, Stripe may set cookies for fraud prevention. These cookies are governed by Stripe's Privacy Policy.

6. Managing Cookies

On your first visit, we display a cookie consent banner where you can:

Accept All: Enable all cookie categories
Essential Only: Allow only necessary cookies
Manage Preferences: Choose which categories to enable

You can change your preferences at any time through:

The cookie preferences option in your account settings (registered users)
The cookie consent banner (clear your cookies to re-display it)

6.2 Browser Settings

You can control cookies through your browser settings:

Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions

Note: Blocking essential cookies will prevent the Service from functioning properly.

7. Local Storage

In addition to cookies, we use browser localStorage for:

Key	Purpose	Can Be Cleared
`theme`	Dark/light mode preference	Yes, via browser settings
`cookie_consent_choices`	Your cookie consent preferences	Yes, will re-show consent banner

8. Do Not Track

We respect "Do Not Track" (DNT) browser signals. When DNT is enabled, we do not set optional cookies.

9. Changes to This Policy

We will update this Cookie Policy if we introduce new cookie categories or change how we use cookies. Material changes will be communicated through the Service.

10. Contact

For questions about our use of cookies:

hiroi Email: [email protected]